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Title

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Wedding Shop Manager

Description

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We are looking for an experienced and motivated Wedding Shop Manager to lead our team and ensure the smooth operation of our wedding shop. As a Wedding Shop Manager, you will be responsible for daily operations, staff management, communication with customers and suppliers, as well as developing and implementing business strategies to increase sales and customer satisfaction. Your role will include overseeing product presentation, planning and organizing wedding events, ensuring a high level of customer service, and handling any complaints or claims. You will work closely with the marketing department to promote services and products, analyze market trends, and adapt the offer to current market demands. We expect you to effectively manage the team, motivate employees, and create a positive work environment. An important part of the job is also inventory management, ordering goods, and quality control of products. If you have experience in the wedding industry, excellent organizational skills, and a customer-oriented approach, you are the ideal candidate for us. We offer attractive remuneration, opportunities for career growth, and work in a dynamic and creative environment.

Responsibilities

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  • Managing daily operations of the wedding shop
  • Leading and motivating the staff team
  • Communicating with customers and addressing their needs
  • Planning and organizing wedding events
  • Inventory management and ordering goods
  • Ensuring a high level of customer service
  • Cooperating with suppliers and partners
  • Analyzing market trends and adapting the offer
  • Handling complaints and claims
  • Preparing reports and monitoring sales results

Requirements

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  • Experience in shop or team management
  • Knowledge of the wedding industry is an advantage
  • Excellent organizational and communication skills
  • Customer-oriented and proactive approach
  • Ability to resolve conflicts and handle stressful situations
  • Responsibility and independence
  • Computer literacy (MS Office, e-shop systems)
  • Flexibility and willingness to work weekends
  • Ability to work in a team
  • Attention to detail and aesthetics

Potential interview questions

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  • What experience do you have in shop or team management?
  • Why are you interested in working in the wedding industry?
  • How would you handle a dissatisfied customer?
  • What methods do you use to motivate your team?
  • How would you increase sales in a wedding shop?
  • What are your strengths in organization?
  • Do you have experience in event planning?
  • What technologies or software do you use?
  • How do you handle stressful situations?
  • Are you willing to work weekends and holidays?